Questions, answered.
Find answers about our silver, custom orders, craftsmanship, and care. If your question is not here, message us and we will reply within one working day.
RZ Jewellery creates refined sterling silver jewellery for those who appreciate quiet luxury. Our focus is on thoughtful design, exceptional craftsmanship, and timeless pieces rather than mass production or fast fashion.
Sterling silver is 92.5% pure silver mixed with 7.5% alloy for added strength. It is the recognised standard for fine silver jewellery, combining beauty with lasting wear.
Yes. Every RZ Jewellery creation is crafted from genuine 92.5 Sterling Silver. Where applicable, our jewellery is BIS hallmarked for your assurance.
Yes. We specialise in private commissions. Whether you wish to celebrate a milestone, recreate a treasured heirloom, or bring your own idea to life, we work closely with you to create a piece that is uniquely yours.
Each piece is made to order for you. This keeps every design special and lets us focus on detail and craftsmanship.
Store each piece in a dry, airtight pouch, avoid direct contact with perfumes and chemicals, and gently polish with a soft silver cloth after wearing.
Yes. Our jewellery is designed for everyday elegance. We recommend removing it before swimming, exercising, or using household cleaning products.
Where gemstones are featured, we carefully source them for their beauty and quality. Product descriptions specify the gemstone details for each design.
Absolutely. Every RZ Jewellery creation is presented in premium packaging, making it ideal for birthdays, anniversaries, weddings, and meaningful occasions.
Yes. We offer after-sales support, including professional cleaning, polishing, and repair services wherever possible, so your jewellery can be enjoyed for years to come.
Yes. Depending on the design, we can offer engraving, gemstone selection, size adjustments, and bespoke modifications.
We believe true luxury is personal, timeless, and quietly elegant. Every RZ piece is made to be enjoyed now and passed down later.
Yes. Our jewellery is made from genuine 925 sterling silver and can be BIS hallmarked, the recognised Indian standard for silver purity.
Yes. We provide proof of silver purity with your purchase, along with the invoice and applicable hallmark details.
Yes. Every RZ piece is made-to-order, so you can change the metal, stone, size, or finish. Share what you like and we will tailor the design to your taste and budget.
Most pieces take 2 to 4 weeks from final design approval. Intricate work or rare stones may take a little longer. We share a clear timeline before we begin.
Yes. You can schedule a video call from anywhere in the world, and we guide you through every step — from ideas and sketches to the finished piece.
Yes. Every piece comes with a care guide, and we offer after-sales support for professional cleaning, repairs, and polishing. We also inspect each piece once more before it leaves the studio.
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